Contact & business details
Last updated 9 September 2026.
Nightward is a small independent business — one person, not a call centre.
That means you will always reach someone who can actually fix your problem, and it means
replies come within a couple of working days rather than instantly.
Who you are dealing with
- Trading name
- Nightward
- Operated by
- Nightward
- Legal status
- Sole trader (individual)
- Country
- Lebanon
- Email
- joseph.f.tossy91@gmail.com
- Seller of record
- Paddle.com Market Ltd handles payments and receipts
A full postal address is available on request to anyone who needs it for a legal or
consumer-protection purpose — email and ask.
Email us
One address for everything:
joseph.f.tossy91@gmail.com
To get a useful answer in one round trip, include the email address you used at
checkout and your order or receipt number if your question is about a purchase.
| What you need | What to say | Reply within |
|---|
| My file did not arrive |
The checkout email address and roughly when you paid |
1 business day |
| Something on the card is wrong |
What is wrong and what it should say — we re-render it free |
2 business days |
| A refund |
Order number. See the refund policy — 30 days, no reason needed |
2 business days |
| Commercial or resale licensing |
What you want to do with it. Ask — the answer is often yes |
3 business days |
| Privacy — see, correct or delete my data |
Which data. See the privacy policy |
30 days maximum, usually far sooner |
About payments and receipts
Your card statement will show Paddle, not Nightward, because Paddle is
the merchant of record for the sale. Your receipt comes from them and carries the order
number we need. Paddle's buyer support can also look up a payment directly from that
receipt.
Press, partnerships and print shops
Same address. If you run a print shop or a gift business and want to work together, say
what you have in mind — small collaborations are genuinely welcome.
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